Wholesalers: What Style of Communicator is Your Sales Manager?

On a Wholesaler Masterminds call today the group and I were discussing the best ways to build a successful relationship with, and leverage the talents of, your immediate manager.

One participant suggested that in order to communicate most effectively with the manager a wholesaler should understand, and implement, the manager’s preferred style of communication.

The Live and In Person Manager (LIPM): While somewhat of a throw-back to days gone by, and obviously out of place in a fast moving world of instant communication, the LIPM only wants to have conversations face to face. They have less ability to connect via phone and almost no ability to connect via email. As a wholesaler this is hands down the hardest manager to communicate with .

The Live On the Phone Manager (LOPM): Managers in this category, like the one above, have not found a comfortable place with instant forms of communication and are infinitely more effective in a live phone discussion. This means that they may take longer to connect with you, depending on conflicting schedules.

Conversely you’ll often have interactions that go deeper than:

The Email or Text Addict Manager (ETAM): The ETAM gives you short blasts of 1-2 sentence texts that at first appear curt and impersonal. That said, the ETAM will likely be the first to respond. Although, you might need to decode the response – requiring a live conversation.

The Voice Mail Manager (VMM): Perhaps the easiest manager for the wholesaler on the go to communicate with as you don’t need super-human ‘read between the lines’ skills as the ETAM. You get to hear voice inflection, volume, pace and use those to add more texture to the communication.

Obviously there is no one style of communication that make for the ideal wholesaler/manager relationship and all four of these forms of communication have their appropriate place.

Yet often times by learning, acknowledging and utilizing your managers preferred style of communication you will develop better dialog, get issues resolved faster, and provide a more satisfying experience for both parties.

If this sounds too basic then why are so many wholesalers so frustrated with their manager’s communication?

The only place this post was available on LinkedIn was in the Wholesaler Masterminds Group. Have you joined? Have you told a friend?

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